Managed Services
The customer-specific Managed Services include powerful and cost-efficient service packages. This means the customer can focus completely on its key tasks. At the same time, it profits from SICK’s many years of industry experience. This saves costs for services such as spare part storage, device maintenance and software updates.
3 results:
- Examines patches in the “Security updates, “Critical updates” and “Update rollups” patch classes
- Fixes program errors, closes security gaps and prevents malware attacks
- SICK performs functional tests
- Provision of assessment reports
- Modular service agreement at a fixed price
- Regular and scheduled inspection of the system
- Prioritized access to service experts
- Service network available worldwide
- Including remote maintenance or on-site technical support, depending on the scope
- Individualized and flexible combination of services possible
- Continuous remote condition monitoring of customer devices by SICK
- Notification before problems occur, including initial diagnosis and recommendations for action
- Regular reports on the condition of SICK devices including data evaluation
- Quick problem analysis by service experts from SICK